PRIVACY POLICY

This privacy policy sets out how Emily Claire Jewellery uses and protects any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Emily Claire Jewellery may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

WHAT WE COLLECT

We may collect the following information:

  • Your name

  • Contact information including email address and telephone number.

  • Delivery and billing address

  • Item purchased, value and method of payment.

 

The information is collected through the completion of online orders and is used solely for the purpose of fulfilling the order. Details are also collected through enquiries, emails and quotes. Our lawful basis for collecting the information is contractual; your information is required for the fulfilment of the order.  

 

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

  • Internal record keeping.

  • Creating, dispatching and if necessary, contacting you regarding your order.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We will only do this if you have consented to receiving such information via our newsletter.

 

NEWSLETTERS

By subscribing to our newsletters, you are agreeing to us sending out information on promotions, new collections and news we feel might be of interest to you relating to Emily Claire Jewellery. We will never share your details with other third-party companies. If at any time you wish to unsubscribe, this is easily done by clicking on the ‘Unsubscribe’ link which is provided at the bottom of each email sent. 

 

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and in store.

 

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

DATA RETENTION

We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

 

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please email Emily Claire Jewellery at emilyclairejewellery@gmail.com  If you believe that any information we are holding on you is incorrect or incomplete, please  email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Office of the Information Commissioner. Jersey’s supervisory authority for data protection issues (www.oicjersey.org). We would be grateful if you would contact us first if you do have a complaint, so we can try to resolve it for you. 

hope all our customers are completely happy with their products. Our aim is to provide every customer with the same excellent level of service. If for any reason you are not entirely happy we will do our utmost to help resolve this.

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